• Never buy from any company that does not respond to your emails or telephone enquiries or clarifications promptly. Any response within 7 days is considered acceptable. Within 3 days is best. Within 24 hours is superb service. By delaying in their response or failing to respond, it is clear they aren't interested in helping you solve your skin problem. They are only keen in making a quick sale to rip you off.
• Never buy from a company that does not provide any honest truthful and useful consultation Free. You will know if they were just beating around the bush. If no consultation is at all provided, again it is clear they aren't interested in helping you solve your skin problem. They are only keen in making a quick sale.
• Never buy from a company that spends more in commercial advertisements than in providing better honest customer service. You can see them promoting their brand image primarily through heavy advertising. If a company continuously does that it clearly shows that they are abusing the power of advertisements to deceive people to buy their products not through the real strength of their product efficacy but through deceptive advertising claims.
• Never buy a product or set of products just because of their big names. Find out from friends and acquaintances if the product you intend to buy really performs. Even if they have given you positive answers, see for yourself with your own eyes if their skin complexion really improved since the last time you met him/her. Many people sub-consciously recommend a particular brand of product because of the perceived brand image through heavy advertising and aggressive marketing, and not necessarily through the individual person's own positive and satisfactory personal experience.
• Always ask for Trial-size products. Some companies may send you the samples for free but you have to foot the postage cost or have you pay a nominal price for a full set. That's fair. If the company refused to let you try out their samples or small trial size items you can be quite certain that they themselves have no confidence in their own products. They are well aware that once you tried their samples you will be a lost customer forever, because they know their products can't perform as claimed.
• Always insist on a Full Money-back guarantee at least within 30 days of purchase or a cooling-off period of 3-days if no samples or trial size product(s) are available for evaluation. If the company refused to offer such guarantee, you can be quite certain that they themselves have no confidence in their own products, because afterall the products are not going to perform as claimed.
• Always insist on getting promptly a clear precise Usage Direction Guide showing the complete daily and nightly regime steps for all products purchased. If they can't even provide this, it clearly shows that they are themselves more confused than you.

Many manufacturers simply prefer the lesser and cheaper effort of using standard formulations given to them free by chemical companies, rather than spending time-consuming and costly effort in researching and developing efficacious formulations to effectively treat the varied and complicated skin(complexion) problems. Likewise, most importers also prefer to distribute products with big names strictly for marketing rationale rather than ensuring that the products they are selling deliver what were claimed. 

In some countries ( including Singapore, Malaysia, Indonesia, Thailand, Philippines, Taiwan, HongKong, China ), it is not uncommon to find companies importing/procuring inexpensive, illegal, skincare products in bulk from some backyard factories, and packaging them at their own homes or backyards. They would then market them under a nice sounding brand name of their own, and putting up great advertising campaign across various medium, and selling each product between US$150.00 and US$700.00, by passing them off as quality products imported from France, USA, Germany, etc. Sounds ridiculous and unbelievable? But it's true. Check it out yourself HERE Many of these companies first started to sell these products in their own salons. Within a year or two, with their false claims and exhorbitant prices, many could branch out into 3, 5, and more than 10 salons even. They then try to go into franchising to fool other traders.

The following invaluable piece of skincare information is knowledge acquired through my own research, on how most skin flaws came about and how you can prevent them to confidently maintain a continuous Clear, Silky, Youthful, Babysoft Complexion. I hope you will find them useful in making decisions before making any purchase of skincare products.

Yours sincerely

The main constituents that form comedones are: hardened sebaceous secretion, surface dead cells, salt (from sweat), waste, bacteria, dirt. For those using makeup and/or skin care products, the constituents may include fats (animal or vegetable), waxes, and colored pigments (iron oxides), except non-comedogenic formulations.

There are about 3,000,000 cells, 100 sweat pores and 30 sebaceous glands AND hair pores per square centimeter of skin. The sweat pores excrete sweat, water, waste, and salt through the sweat ducts while also regulating body temperature.

The hair pores secrete sebaceous secretions through the gland (oil) ducts to lubricate the hairs and at the same time emulsify themselves with sweat water to form a protective barrier known as Sebum Film. This creamy film helps bond the surface dead cells together, otherwise the surface cells will appear loose and give a mouldy appearance like in cases of very dry and dehydrated skins.

When oil, sweat, water, and surface dead cells are well balanced and well mixed, together they form a layer of natural translucent foundation cream that gives skin a healthy tone and supple look.

However, this ideal condition won't last long as water from the sweat will soon evaporate, leaving the remaining solid constituents behind which quickly harden into plugs of wax and block the outward flow of sebum to the surface, through the follicles and sebaceous ducts.

The retained sebum accumulates and increases in amount, and the external area hardens further and becomes overlaid with stale cells to form comedones. If the condition is not properly treated, the sebaceous ducts and hair follicles will become enlarged, and the skin becomes more coarse, with open pores being evident. This is an ongoing natural process on every person's skin and cannot be stopped unless a person dies.

Moreover, in today's polluted industrial environment and hectic lifestyle, our skin is flexed and stretched, and as such, an ideal condition is almost impossible.

Teenagers have the highest cases of seborrhoea. When they reach puberty, hormonal changes increase the gland activity, and secretion becomes excessive. Seborrhoea, and also comedones, are the basis of several skin diseases, particularly Acne Vulgaris.

Except for (c), both (a) and (b) methods are painful and will leave scars, often permanently. When the skin is ruptured by these harsh treatment methods, it will become septic and develop acnes.

Method (c), however, can cause broken capillary conditions and is also not very effective. Only the very superficial dead cells and dirt may be sucked away, leaving the condition with no evident improvement.

There are many cleansers and scrubs available in the marketplace, but apart from removing only surface dirt, some makeup, and dead surface cells, none can actually remove blackheads, as evidenced by the fact that despite whatever form of cleansers and scrubs one uses, it is still necessary for the aesthetician to physically remove comedones by one of the conventional methods described above. Worse still, most cleansers even deposit some amount of wax content onto the skin and into the pores after each application. Most cleansers, like most other day or night creams are made form standard formulations provided free by chemical suppliers of the skincare company, and such formulations contain high wax contents. Moreover, most conventional scrubs contain coarse and sharp-edged almond husk grains or pumice stones in harsh alkaline soap bases. The coarse grains will only damage the skin more by producing multiple cut lines on the surface skin, like the sand-paper action on a piece of wood, thus causing skin to rupture. The harsh alkaline soap base will also cause skin to rupture by its dehydrating action. When skin dehydrates, the dead cells are no longer bonded together by the sebum ( the natural emulsion created by skin's natural oil secretions and sweat excretions ) to form that vital protective acid mantle layer. They separated and the skin ruptured, rendering a moldy appearance. The ruptured skin became prone to bacterial invasion.

Pierre Chenxu Herbal Skincare Cleansers and Scrubs are made very uniquely from all others. They are entirely researched and developed in Pierre Chenxu's own laboratories. Absolutely no standard formulations are used at all. They are truly revolutionary products. The firsts in the market. They clear the clogged debris without dehydrating skin and without depositing any wax content into pores. They simply perform their cleansing action remarkably, leaving skin clear, soft, silky and refreshed. You don't have to believe what we claim here. Try them out yourselves, and you'll never regret the rest of your life.

The Most Ideal Remedy

A product or an agent that can gently and painlessly dissolve the hardened plugs of comedones and bring to the skin surface for simple, easy wiping off.

But is such a product available and where can one find it? Yes, this is something everyone has been looking forward to for many years. But at long last, thanks to PIERRE CHENXU HERBAL SKINCARE Laboratories in Singapore, which has spent over 3 years of research and development (from 1986 to 1990) to create such products. They are the most ideal, painless solution to comedones in this generation -- a breakthrough in the cosmetics industry indeed. Now, PIERRE CHENXU HERBAL SKINCARE Wondergel Ginseng Exfoliating Gel and Wondergel Ginseng Purifying Scrub ( as well as Sage Purifying Scrubs ) are the world's answer to a safe, convenient, and painless way of removing Blackheads. The first such product in the world's cosmetic industry, PIERRE CHENXU HERBAL SKINCARE Wondergel Ginseng Exfoliating Gel and Wondergel Ginseng Purifying Scrub are currently the talk-of-the-town, attracting local and even foreign medias to focus on these products. A French cosmetics and perfumeries writer of a famous European beauty magazine has also highlighted PIERRE CHENXU's Wondergel Ginseng Exfoliating Gel in their magazine.